This job is no longer available
This job expired on 04/10/2026. It no longer accepts applications.
IT Field Engineer
The IT Lab (Gibraltar) · Gibraltar
Job description
About the role
The IT Lab is seeking a motivated IT Field Engineer to deliver onsite technical support to clients across Gibraltar. You will work directly with customers, installing and maintaining hardware, software and network solutions while ensuring a high level of service.
Key responsibilities
- Provide onsite support for workstations, servers, networking equipment and peripherals.
- Diagnose and resolve hardware, software and connectivity issues efficiently.
- Administer Microsoft 365 environments, including user management and security policies.
- Assist with firewall configuration, networking and cyber‑security implementations.
- Perform system upgrades, patch management and preventative maintenance.
- Participate in project deployments, migrations and infrastructure improvements.
- Maintain accurate documentation of tickets, configurations and client environments.
- Communicate clearly and professionally with clients regarding issues and resolutions.
Required profile
- Motivated and professional IT practitioner with a hands‑on approach.
- Ability to work independently onsite across multiple industries.
- Strong customer‑service orientation.
Required skills
- Workstation and server installation and configuration.
- Networking equipment setup and troubleshooting.
- Microsoft 365 administration.
- Firewall and cyber‑security implementation.
- System upgrades and patch management.
- Technical documentation.
What we offer
- Competitive salary.
- Immediate or negotiable start date.
- Full‑time or part‑time options.
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The IT Lab (Gibraltar)
Gibraltar