Payments and Fraud Operations Analyst - Night Shift
LiveScore Group · Gibraltar
Job description
About the role
Join LiveScore Group’s Payments Team on a night shift to monitor and protect the flow of deposits and withdrawals across our sportsbook platform. You will work a 12‑hour rotating schedule (9 pm‑9 am) and split your time between the office and home.
Key responsibilities
- Review and monitor deposit and withdrawal transactions.
- Identify suspicious activity using fraud monitoring tools and in‑house solutions.
- Conduct initial investigations and take corrective actions to mitigate financial loss.
- Handle chargeback administration and case management on a regular basis.
- Respond to reconciliation emails from the Finance team to ensure high‑quality service.
- Escalate payment‑related incidents (e.g., PSP disruptions, deposit/withdrawal issues) to the technical team.
- Manage internal escalations from Customer Support, Player Protection, Player Engagement, and AML departments.
Required profile
- Strong attention to detail and ability to manage workload efficiently.
- Good communication skills for internal and external interactions.
- Decision‑making capability under time‑pressured conditions.
Required skills
What we offer
- Hybrid working model (up to one day per week in the office).
- Opportunity to work within a leading sports media and betting ecosystem.
- Inclusive culture that values adaptability, teamwork, and curiosity.
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Published 1 month ago
Expires 1 week from now
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LiveScore Group
Gibraltar
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