Account Manager – Spanish Speaking

About the role

ARRISE is seeking a bilingual Account Manager to join its Gibraltar office. You will manage a portfolio of iGaming clients, ensuring smooth integrations, strong relationships, and revenue growth.

Key responsibilities

• Serve as the primary point of contact for assigned clients.
• Build and maintain long‑term relationships to drive satisfaction and loyalty.
• Support client onboarding, integrations, and product launches.
• Coordinate with internal teams to deliver timely solutions.
• Collect and share promotional offers from providers.
• Identify upselling and cross‑selling opportunities.
• Provide regular KPI updates and reports.
• Monitor the iGaming market and advise clients on relevant opportunities.
• Resolve client issues quickly to maintain service excellence.
• Participate in industry events and client meetings as needed.

Required profile

• 1–2 years of experience in Account Management, Business Development, or Customer Success within the iGaming sector.
• Proven track record of building client relationships and growing accounts.
• Strong interpersonal, negotiation, analytical, and problem‑solving abilities.
• Fluent in spoken and written English and Spanish.
• Willingness to travel for client meetings and business events.

Required skills

• Microsoft Office Suite