Food and Beverage Manager

About the role

The Food and Beverage Manager leads daily operations across restaurant, bar and swimming pool outlets, event operations and the wider F&B offering. The role covers operational leadership, financial oversight, guest experience, team management and compliance.

Key responsibilities

• Oversee daily operations of all F&B outlets and events, ensuring brand standards and quality benchmarks are met.
• Develop and implement SOPs, departmental targets, KPIs and service standards, and run regular maintenance walkarounds, stocktakes and equipment orders.
• Monitor daily revenues, labour and operational costs against budget, drive revenue through menu engineering and promotions, and report sales results and KPIs to senior management.
• Manage suppliers, negotiate pricing and control purchasing and inventory.
• Own the guest experience, respond to feedback, and work with the culinary team on menus, seasonal offerings and promotions.
• Collaborate with the Marketing and Events Managers on campaigns, menus and local supplier partnerships.
• Lead, train and develop the F&B team, handle recruitment, onboarding, rosters and holidays, and run appraisals and training plans.
• Ensure compliance with health, safety and hygiene regulations, including weekly H&S walkarounds and audit compliance.
• Maintain the Lightspeed POS system, review reports for errors, comps and voids, and keep strong internal controls.

Required profile

• Degree or diploma in Hospitality Management preferred; Food Safety, HACCP or Hotel Operations certifications are a plus.
• Proven ability to lead and develop diverse teams.
• Strong communication skills with guests, staff and senior management; fluency in several languages desirable but not essential.
• Experience in budgeting, forecasting, payroll management and P&L review.
• In-depth knowledge of F&B operations, including fine dining, bar service, banqueting and events.
• Track record of passing health and safety audits.

Required skills

• Advanced skills in Lightspeed, MS Office Suite and hospitality management tools
• Knowledge of HACCP and health and safety regulations
• Ability to analyse reports and make quick decisions under pressure