IT Support & Asset Specialist

About the role

B2Spin is seeking an IT Support & Asset Specialist to keep its global team connected, productive, and equipped. You will provide day‑to‑day technical assistance and manage the full lifecycle of hardware and software assets.

Key responsibilities

• Deliver responsive onsite and remote technical support, diagnosing and resolving hardware, software, and network issues.
• Install, configure, and maintain computer systems while providing user training.
• Own the full lifecycle of IT assets, from onboarding to secure disposal, maintaining accurate inventory records.
• Drive procurement processes, source quotes, manage vendor relationships, and process purchase orders.
• Conduct regular asset audits for hardware, software licences, and maintenance contracts.
• Document and track support cases, building a knowledge base for the team.

Required profile

• Hands‑on background in IT support, helpdesk, or a comparable technical role.
• Comfortable working independently and at pace.
• Strong communication skills to translate technical issues for non‑technical colleagues.
• Highly organised with the ability to juggle multiple priorities.
• Available to work in the office four days a week.

Required skills

• Solid knowledge of computer hardware.
• Proficiency with Windows and macOS operating systems.
• Familiarity with Bash or PowerShell scripting.