Staff Backend Engineer, AI Systems

About the role

The AI Foundations Team at Mural is building the core backend infrastructure for next‑generation, agentic AI collaboration experiences. As a Staff Backend Engineer you will design, implement, and operate the systems that power Mural’s AI agents, ensuring they are reliable, scalable, and safe.

Key responsibilities

• Build and maintain core backend services for agent orchestration, durable execution, tool integration, contextual memory, observability, and evaluation.
• Design scalable APIs that enable AI agents to retrieve product context, coordinate multi‑step workflows, and act on behalf of users.
• Develop the agent memory layer, including conversation context management, retrieval, summarization, and long‑term storage.
• Create monitoring and debugging infrastructure to trace agent behavior, collect metrics, and support offline evaluation.
• Shape technical direction for agentic AI at Mural, contributing to architecture, strategy, and best‑practice standards.

Required profile

• 7+ years of software engineering experience with a strong focus on production‑grade systems, scalable services, and well‑defined architectures.
• Proven experience designing distributed, event‑driven workflows, asynchronous processing, job execution, retries, and failure recovery.
• Familiarity with AI/LLM or agentic systems concepts such as tool use, context retrieval, and model orchestration.
• Excellent communication skills for clear technical documentation and cross‑functional collaboration.

Required skills

• Azure OpenAI
• React
• Node.js
• MongoDB