VIP Manager – Build a New Function
ARRISE · Gibraltar
Job description
About the role
ARRISE is seeking a proactive, commercially driven VIP Manager to create and lead a brand‑new VIP function. You will analyse the customer portfolio, segment VIP players and develop strategies to grow revenue, improve retention and reactivate inactive VIPs.
Key responsibilities
- Establish the VIP function, defining strategy, processes and reporting.
- Analyse customer performance, identify growth opportunities and segment VIPs.
- Design and execute tailored engagement campaigns and promotions.
- Collaborate with the Commercial team and customer VIP managers to align activities with business priorities.
- Build dashboards, KPIs and reporting frameworks to monitor revenue, retention and campaign effectiveness.
Required profile
- Proven experience as a VIP Manager or similar role in the iGaming B2B or operator environment.
- Strong commercial mindset with ability to turn data insights into revenue growth.
- Excellent analytical skills and experience working with commercial and account teams.
- Ability to build and maintain senior stakeholder relationships.
Required skills
- Advanced Excel
- Power BI or Tableau
- CRM platforms and business intelligence tools
What we offer
- Private medical cover and health insurance
- Gym & fitness membership (free at Ocean Village or Atlantic Suites)
- Free daily lunch at the office
- Personalized learning hub with gamified growth opportunities
Questions fréquentes
Why are you reporting this job?
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 4 days ago
Expires 1 month from now
17 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ARRISE
Gibraltar