CRM Junior Executive

About the role

Playtech’s PTTS unit is seeking a proactive and detail‑oriented CRM Junior Executive to support back‑office operations and help deliver engaging player communications and journeys.

Key responsibilities

• Work with initial requirements, specifications and change requests, translating business needs into accurate back‑office and CRM configurations.
• Execute and maintain system configurations across relevant back‑office platforms.
• Build, update and quality‑check CRM email templates in line with campaign requirements and brand standards.
• Coordinate with stakeholders to confirm campaign content, targeting, timing and technical requirements.
• Support the Operations team with day‑to‑day platform, campaign and configuration requests.
• Carry out checks to ensure configurations and communications are accurate, consistent and ready for launch.
• Document recurring processes, configurations and campaign setups to support knowledge sharing and operational consistency.

Required profile

• Strong attention to detail with a structured, goal‑oriented approach.
• Proactive, committed and comfortable taking ownership of assigned tasks.
• Clear communicator who can collaborate effectively with different stakeholders.
• Organised and reliable when handling multiple requests or working under time pressure.
• Good level of written and spoken English and ability to work both independently and as part of a team.