Risk and Compliance Specialist

About the role

The AA is hiring a Risk and Compliance Specialist for AAUICL, its in-house insurance company, based in Gibraltar with hybrid working (3 office days per week). Reporting to the Head of Risk, Compliance and Operations, the post helps build and embed the risk and control framework, supports compliance with regulatory requirements and keeps customer outcomes central to decision-making.

Key responsibilities

• Develop and embed AAUICL's Risk Management Framework, aligned with Group Risk & Compliance, so risk systems stay fit for purpose.
• Partner with Risk Owners to identify, assess and manage risks, and recommend practical improvements to controls.
• Analyse risks, issues and incidents to find root causes and report clearly to support governance.
• Support compliance with statutory, legislative and regulatory requirements, including GFSC, FCA and Solvency II, and help colleagues and outsourced providers understand their obligations.
• Maintain Conduct and Customer Outcomes arrangements and oversee third-party and outsourcing arrangements, registers and control activity.
• Coordinate compliance and audit actions, regulatory submissions and reporting for governance forums.

Required profile

• Strong experience in UK personal lines insurance, with operational risk and compliance knowledge from frontline, advisory or assurance roles.
• Pragmatic, process-focused approach with sound judgement on escalation and risk mitigation.
• Confident stakeholder skills and clear written and verbal communication, able to turn complex regulatory information into accessible guidance.
• Planning, organisation and attention to detail, with experience developing or implementing policies, processes or procedures.

Nice to have

• Knowledge of GFSC, FCA or Solvency II requirements.
• Degree-level education or equivalent relevant experience.
• Experience across UK and Gibraltar operations or a cross-jurisdictional insurance or regulatory environment.

What we offer

• Permanent position with annual bonus and free AA breakdown membership from day one.
• 25 days' annual leave plus bank holidays, up to 7% employer pension contribution and 24/7 GP access.
• Wide range of employee discounts, including a car salary sacrifice scheme.